Helen Barnett

Expert Contributor

Helen is a journalist, editor and copywriter with 15 years' experience writing across print and digital publications. She previously edited the Daily Express website and has won awards as a reporter. Read more here.

Ovo and Good Energy customers to get refund after 'totally unacceptable' errors

Ovo and Good Energy customers will receive refunds after “totally unacceptable” overcharging at the height of the energy bill crisis.

New energy bill help ruled out after Ofgem price cap drop

Energy bill help will end this summer despite prices remaining historically high.

Are you owed £6,000? Thousands owed state pension back payments

"Truly shocking" errors have caused state pension underpayments to reach a record high of £670 million.

Mobile giant claims rivals overcharging £530m for contracts - are you overpaying?

Mobile phone companies are "swindling" customers out of £530 million a year with out-of-date contracts.

Want solar panels but can't afford them? Energy firm offers 'shared' scheme to save you £8,000

Britain's first shared solar park is being built offering homeowners the chance to reap the rewards of solar panels without the expensive...

Hilarious home insurance claims from party hosts revealed - and why you might want accidental damage cover!

Some of the funniest home insurance claims from raucous parties have been revealed by Aviva.

Pension tax 'disgrace' as £1bn overpaid by people withdrawing lump sum - how to claim refund

Pension tax is wrongly being charged at the emergency rate for thousands of savers withdrawing a lump sum early, and are now owed thousands...

House prices show 'tentative' signs of recovery - experts outline conditions for buyers and sellers

House prices are showing "tentative signs of recovery" after falling for seven consecutive months.

Food inflation hits highest on record - what's gone up and what's coming down?

Food prices have inflated by their highest ever amount as the cost of living crisis shows little sign of ending.

Worst phone, broadband and TV companies for complaints revealed – do you use these?

Shell Energy, Virgin Media and BT Mobile sparked most complaints in their sectors, while Sky performed well.

Best airlines for hand luggage revealed - top 15 ranked including Jet2, easyJet, Ryanair and BA

The best airlines for hand luggage have been named in new research, with surprising winners.

Amazon raises free delivery threshold to £35 but here are 5 ways to get around it

Amazon has raised the amount customers must spend to qualify for free delivery. We look at five simple ways to get around it.

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