Devitt Insurance Review: Is this why it could be right for you?

Devitt Insurance Review: Is this why it could be right for you?

A very popular motorcycle insurance provider with excellent customer reviews.

Good for

  • Competitive prices
  • Excellent customer reviews
  • Customer service open 7 days a week

Bad for

  • Need to pay extra for some coverages

Editor's Rating

4.5/5.0

The guidance on this site is based on our own analysis and is meant to help you identify options and narrow down your choices. We do not advise or tell you which product to buy; undertake your own due diligence before entering into any agreement. Read our full disclosure here.

Cheap Motorcycle Insurance Quotes in Your Area

Comparison panel includes over 25 UK bike insurance providers.

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Devitt Insurance is a top 10 UK motorcycle insurance broker that specializes in motorcycle policies in the UK. They are very highly rated by their customers and offer very competitive prices. A winning combination across the board.

Devitt: Great Reviews and Competitive Rates

In the UK motorcycle insurance market, it's safe to say that Devitt Insurance is one of the best companies for offering low prices and keeping their customers happy. In fact, there are practically no bad reviews of Devitt on customer review websites, so it's hard to find fault with their customer service. On top of that, Devitt quotes prove to be very competitive. While not always the absolute cheapest on offer, they typically offer good value for money. However, you will need to pay extra for additional coverages like Legal Assistance, Helmet & Leathers and Personal Accident.

Devitt offers a lot in terms of convenience, with a 24-hour claims line and customer service lines open until 7 pm during the week and open hours on Saturday and Sunday, too. Plus, you can get renewal reminders and Claims helpline texts directly to your phone.

Devitt Customer Reviews, Complaints and Ratings

Customers overall report a great customer service experience with Devitt Insurance. For example, customer reviews for Devitt on Trustpilot are some of the highest we've seen for an insurance provider—overall 4.6 out of 5 stars from a remarkable 23172 customers and counting. In fact, only 5 of customers gave Devitt just one star. These types of scores are practically unheard of in the land of vehicle insurance.

Most negative reviews related to complaints over admin and cancellation fees, but these are common at most other providers so really should not reflect negatively on Devitt. Customers may complain about these fees, but they are a part of vehicle insurance and Devitt's cancellation fees are in line with the market (although a touch higher if you've bought through a comparison site—more on that below). All in all, customers seem to be very happy with Devitt based on online customer reviews. Here are a few real customer comments on their Devitt experience, which generally reflect competitive prices, an easy buying process, quick confirmation and specialist service:

"So far been a straightforward process, reasonable rate and immediate email confirmation."

"Very easy to understand & clear information, also very competitive in coatings."

"I am amazed by how quickly I got insured and the quality they supplied and above all how reasonable the price was."

"I've been with Devitt a number of years now, never let me down on. Great customer service great prices. 5 stars."

"It was good to find a cheaper bike insurance with easy to follow instructions."

"Great service competitive prices."

"They charged me a ridiculous price as they knew I needed the insurance ASAP."

Customer reviews can really help you learn how to get the most out of a product or company and how to find the most value. For example, it's not really surprising that a customer who needed cover ASAP had to pay a lot—it's common in the motor insurance industry for prices to be a LOT more expensive if you need cover starting right away. The cheapest time to buy vehicle insurance is usually around 3 weeks out. In fact, cover can be at least 50% more expensive if you buy it last minute, as the customer above must have experienced. But again, it is standard for underwriters to charge more for last-minute buyers.

Devitt Motorcycle Insurance

Devitt is a widely-respected motorcycle insurance specialist broker with good rates, great customer reviews and enough features and options to meet the needs of most motorcycles riders. If you are travelling within the EU most of Devitt's policies provide you with full policy cover for any temporary trip not exceeding 90 days—many competitors just provide the minimum Third Party Only cover when you go abroad.

However, Devitt does not offer cover for laid/up/off road cover or short term/temporary insurance. So if you're in the market for those you'll need to look elsewhere (e.g., Bikesure).

Devitt Bike Insurance Extra Coverages

Since Devitt is a broker and may provide cover from different underwriters, the coverage details may differ depending on the underwriter. However, we've recently explored some of their offerings and found the option prices to give you an idea of what they might cost:

Customers have the choice of three tiers of insurance cover: Devitt, Devitt Enhanced and Devitt Evolution. Here's a quick overview of their differences (basically, there are more features as you go up in tier):

Tier featuresDevittDevitt EnhancedDevitt Evolution
90 days full policy cover in EUIncludedIncludedIncluded
10% discount at SportsBikeShopIncludedIncludedIncluded
24/7 claim lineIncludedIncludedIncluded
Legal Expenses & Loss Recoveryn/aIncludedIncluded
RAC Roadside Breakdownn/aIncludedIncluded
Helmet & Leathers Covern/an/aIncluded
Personal Accident Covern/an/aIncluded
Upgrade Cost£5/month (£59.99/year)£6.67/month (£79.99/year)
SavingsSave 20%Save 47%
Most popularBiggest discount

As you can see, there are savings to be had by buying multiple extras through their Enhanced or Evolution packages.

Devitt Bike Insurance Discounts

There are many discounts you can use to try to lower your motorcycle rate with Devitt. While they may vary according to the underwriter and your particular details, many discounts are common across the bike insurance industry and are based on your driving record and where/how you store your bike. For example, extra training may secure you a discount ranging from 5% to 15%. Here are some Devitt motorcycle insurance discounts:

Devitt Bike Insurance DiscountsHow Do You Earn It?
Where You ParkStore your bike in a locked garage to get a cheaper premium from discounts and more insurers wanting your business
Advanced TrainingInsurers often provide discounts for extra motorcycle training courses such as RoSPA, IAM’s RideCheck & Skills for Life, Enhanced Rider Scheme (ERS), etc.; Devitt may offer additional discounts for some extra training beyond what an underwriter may offer you
Driving RecordIf you're a good driver, don't speed and don't have any motoring convictions, you might save 20% or more
No ClaimsPrevious claims are likely to increase the amount you pay for future motorcycle insurance
Bike SecurityThatcham Graded or Sold Secure approved products can reduce your bike insurance premium with most insurance companies
Multibike InsuranceIf you have more than one bike, you'll usually save money by insuring them together, rather than separately; Call to find out more

In addition, if you renew with Devitt you'll get a 10% discount code for SPORTBIKESHOP, who offer 100+ brands and have over 25,000 motorcycle clothing and accessories items in stock.

Devitt Scooter and Moped Insurance

Devitt's scooter and moped insurance is offered under its motorcycle insurance, but will cost less than insuring a larger motorcycle due to the smaller engine sizes (a moped is a motorbike under 50cc, a scooter is a motorbike with an engine between 50cc and 125cc). With Devitt moped or scooter insurance you'll have access to the same discounts and features mentioned above in the motorcycle section. You can add additional cover to your moped and scooter insurance such as Legal Expenses cover, Personal Accident (PA) cover, PA with Helmet and Leathers cover and RAC breakdown for motorbikes.

Devitt Bike Insurance Quotes

Devitt's bike insurance quotes were low to average compared to its competitors overall. Whilst competitor MCE may come in cheaper, there is more to consider than just the premium. Devitt's excess—the amount you'll pay towards a claim—is a much more affordable £450. The following table shows sample premiums and excess amounts for a 35-year-old driver buying comprehensive bike insurance complete with Legal Assistance, Helmets & Leathers and Personal Accident coverages.

Devitt vs. Competition: Cost of Comprehensive Bike Insurance for Driver with a Clean Record

Insurance providerPremiumExcess
MCE£183£1,150
Principal Insurance£237£450
Devitt£243£450
Just Motorcycle Insurance£264£450
HastingsDirect£279£350
Mackenzie Hodgson£282£100
Bikesure£370£350

Devitt stood out for competitive rates across age groups, including young and older riders.

chart showing the motorcycle insurance quotes for a 20 year old, 35 year old and 50 year old from MCE, Principal, Devitt, Just Motorcycle Insurance and Bikesure

Even if you've had an at-fault accident or conviction, Devitt may still offer you a good deal.

chart showing the motorcycle insurance quotes for a 20 year old, 35 year old and 50 year old convicted driver from MCE, Principal, Devitt, Just Motorcycle Insurance and Bikesure

Devitt Car Insurance

While not as big in the car insurance market, Devitt does offer car insurance as well. As a broker they work to find you the cheapest car insurance quote for your particular details. Additional discounts are available for advanced driver training, secure parking, limited mileage and security systems. As with their motorcycle insurance, renewal reminder and Claims helpline texts can come directly to your phone for your convenience.

Devitt Car Insurance Coverages

While Devitt policies may be underwritten by a number of different insurance companies, they have some common features. For example, with a Devitt car insurance policy you'll get a new replacement if your car was under 12 months old and is written off as a total loss.

Devitt Car Insurance CoverageDescription
Free courtesy car during repairsSubject to cover and using an approved garage for repairs and availability
Total loss claimNew replacement if your car’s under 12 months’ old
EU CoverUp to 90 days European cover included
Car off the roadCover for driving other cars, subject to criteria
WindscreenWindscreen repair for chips is included, subject to cover and a reduced policy excess
Personal accident coverUp to £2500 included
ExtrasCover for audio equipment and personal possessions

Devitt Cancellation Fees

Devitt has a really interesting new policy regarding cancellation fees—if you cancel a policy through them, you will be charged a cancellation fee to cover admin charges, but if you then take out another policy directly with them (not through a comparison site) they will completely refund your fee!

Devitt standard cancellation fees are in line with average for the motor insurance market, but there's an extra £20 fee for cancellation after the cooling off period if you bought through a comparison site.

Devitt Fees and Charges
Cancellation within the 14 day cooling off period£30.00
Cancellation outside the 14 day cooling off period£55.00
Cancellation outside the 14 day cooling off period£55.00
Mid-term changes£33.00
Renewal feeVariable
Duplicate documents£25.00
Direct debit defaults and unpaid cheques£27.50
New business administration fee/discountVariable
Misrepresentation or non- Disclosure£100

FAQs

Devitt insurance can be reached at 0345 872 3614 if you want a new quote. Alternatively, the customer service number is 0344 225 1349 and the claims line is 0345 872 3611.
To cancel your Devitt insurance you can email contactus (at) devittinsurance.com with details including your name and policy number, alternatively you can call customer service at 0344 225 1349.
Devitt insurance is open Monday-Friday 8.30am-7pm, Saturday 9am-5pm and Sunday 10am-4pm.
Devitt does do multi bike insurance; you're advised to call in to get a quote (0345 872 3614) if you want a multi bike policy versus buying your policy online.
Devitt insurance has great customer reviews and competitive prices, making them a solid choice. You may need to pay extra for add ons.

Cheap Insurance Motorcycle Quotes in Your Area

Comparison panel includes over two dozen UK bike insurance providers.

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Erin Yurday

Erin Yurday is the Founder and Editor of NimbleFins. Prior to NimbleFins, she worked as an investment professional and as the finance expert in Stanford University's Graduate School of Business case writing team. Read more on LinkedIn.

Comments

The guidance on this site is based on our own analysis and is meant to help you identify options and narrow down your choices. We do not advise or tell you which product to buy; undertake your own due diligence before entering into any agreement. Read our full disclosure here.

The guidance on this site is based on our own analysis and is meant to help you identify options and narrow down your choices. We do not advise or tell you which product to buy; undertake your own due diligence before entering into any agreement. Read our full disclosure here.

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