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Petplan: Frequently Asked Questions on Google

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If you're considering taking out Petplan pet insurance for your dog or cat, you may have questions you want answered first. We've gathered answers to the most commonly asked questions on Google, about Petplan insurance. Hopefully this information helps you answer any burning questions to help you decide if Petplan is right for you and your pet.

Petplan logo

Does Petplan Cover Euthanasia?

No, Petplan does not cover putting your pet to sleep. The cost to euthanise your dog or cat will depend on the size of your pet and may vary from vet to vet, but may roughly cost around £100, give or take. (Cremating your pet will cost extra. As will an individual cremation, necessary if you want the ashes returned to you.)

Euthanasia is covered by some pet insurers, but not all. Agria Pet Insurance is an example of a pet specialist that covers euthanasia for humane reasons (with up to £150 for the cost of cremation/burial or having your pet put to sleep in your home). Also, John Lewis covers up to £100 for euthanasia and £100 for cremation.

Does Petplan Cover Boarding Fees?

Petplan covers emergency boarding costs on Lifetime policies only (there is no boarding cover on their time-limited "Essential" plan), up to the following amounts:

Petplan Emergency Boarding

Plan Name:EssentialClassicClassic+Ultimate
Emergency boarding fees (each year)n/a£1,500£1,500£2,000

These amounts are available to cover the cost of boarding your pet at a licensed boarding establishment or £15 a day towards the cost of someone looking after your pet while you (define as: you or your partner who is your husband, wife, civil partner, girlfriend, boyfriend or other life partner) are hospitalised during the policy year for 4 or more consecutive days.

What's Not Covered?

  • Any amount if the person looking after your pet lives with you or is a member of your family.
  • Any costs resulting from care in a nursing home or from convalescence care that you do not receive in a hospital
  • Any costs related to an injury that happened or an illness that first showed symptoms after your pet’s cover started
  • Any costs if your stay in hospital was due to: Pregnancy or giving birth; Alcoholism, drug abuse or drug addiction

What is the Petplan Excess for Cats and Dogs?

The standard excess is on a Petplan policy is £120 for younger pets. On Petplan's Time Limited Essential policy you pay the £120 excess once for each new condition. Under the Covered 4 Life (Lifetime) plans, the excess is paid once in each and every year that you submit a claim, per condition. That is, Petplan will deduct the excess from the first claim(s) for each injury/illness in each policy year.

Typically a 20% variable excess (in addition to the fixed excess) is introduced on Covered for Life policies at a pet's 10th birthday (7th birthday for some dog breeds) and on Essential cover at the pet's 8th birthday (5th birthday for some dog breeds).

Excess Amounts for Younger and Older PetsDogsCats
AccidentIllnessAccidentIllness
Younger Pets£85£120£75£105
Older Pets£85 + 20%£120 + 20%£75 + 20%£105 + 20%

Getting a Petplan Insurance Quote

Before you commit to a Petplan policy for your dog or cat, you may want to read our in-depth Petplan review to help you decide if their plans are right for you and your pet. Learn about how features and prices compare to the competition. If you're ready to proceed with a quote, click below.

Petplan Quotes

Consider this if you want a solid plan from the UK's largest pet insurer.

Range of Vet Cover £3,000 - £12,000
Types of Plans Time Limited and Lifetime
Dental Cover Dental illness and injury covered
Excess £75 - £120

If you're interested in obtaining prices from a variety of pet insurers, you can click below to get quotes from our chosen comparison site partner, Compare Cover.

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Pet cover can help with vet bills. Protect your dog or cat today.

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Petplan Policy Wording

Painful as it might sound, it's always a good idea to read through the policy wording before you buy any insurance policy. Here are links to the policy wording for Petplan's lifetime and time limited plans, for your convenience.

Petplan Phone Number

If you have any remaining questions, you can call Petplan at 0330 102 6735. We've always found their call service personnel to be knowledgeable, friendly and helpful.

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