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Petplan: Frequently Asked Questions on Google
If you're considering taking out Petplan pet insurance for your dog or cat, you may have questions you want answered first. We've gathered answers to the most commonly asked questions on Google, about Petplan insurance. Hopefully this information helps you answer any burning questions to help you decide if Petplan is right for you and your pet.
Does Petplan Cover Euthanasia?
We are please to report that, as of 01 July 2021, Petplan does in fact cover putting your pet to sleep. The cost to euthanise your dog or cat will depend on the size of your pet and may vary from vet to vet, but usually costs around £100, give or take. Petplan will cover these euthanasia costs provided your pet was suffering due to an injury or illness that your vet believes could not be treated. Costs related to cremation, burial or disposal are not covered.
Euthanasia is covered by some pet insurers, but not all. Agria Pet Insurance is an example of a pet specialist that covers euthanasia for humane reasons (with up to £150 for the cost of cremation/burial or having your pet put to sleep in your home). Also, John Lewis covers up to £100 for euthanasia and £100 for cremation.
Does Petplan Cover Boarding Fees?
Petplan covers emergency boarding costs on all policies, up to the following amounts:
Petplan Emergency Boarding
| Plan Name: | Essential | Classic | Classic+ | Ultimate |
|---|---|---|---|---|
| Emergency boarding fees (each year) | £1,000 | £1,500 | £1,500 | £2,000 |
These amounts are available to cover the cost of boarding your pet at a licensed boarding establishment or £30 a day towards the cost of someone looking after your pet while you (define as: you or your partner who is your husband, wife, civil partner, girlfriend, boyfriend or other life partner) are hospitalised during the policy year for 2 or more consecutive days. The cover is provided while you are in hospital and once you have been discharged for up to 14 days if you are still unable to care for your pet.
What's Not Covered?
- Any amount if the person looking after your pet lives with you or is a member of your family.
- Any costs resulting from care in a nursing home or from convalescence care that you do not receive in a hospital
- Any costs related to an injury that happened or an illness that first showed symptoms after your pet’s cover started
- Any costs if your stay in hospital was due to: Pregnancy or giving birth; Alcoholism, drug abuse or drug addiction
What is the Petplan Excess for Cats and Dogs?
The standard fixed excess on a Lifetime Petplan policy ranges from £85 to £145 for dogs and £75 to £135 for cats; the excess can vary by breed and age.
Petplan's Time Limited Essential policy fixed excess is £85 to £95 for dogs and £75 to £85 for cats, which you pay once for each new condition. Under the Covered 4 Life (Lifetime) plans, the excess is paid once in each and every year that you submit a claim, per condition. That is, Petplan will deduct the excess from the first claim(s) for each injury/illness in each policy year.
| How much is the Petplan fixed excess? | Dogs | Cats | Rabbits |
|---|---|---|---|
| Time Limited | £85-£95 | £75-£85 | n/a |
| Lifetime | £85-£145 | £75-£135 | £50-£110 |
Typically a 20% variable excess (in addition to the fixed excess) is introduced on Covered for Life policies once a pet hits a certain age. This varies by breed and the type of policy (time limited vs lifetime).
| When does Petplan charge a 20% copay? | Type of plan | Standard breed | Select breed |
|---|---|---|---|
| Dogs | 12-month | 8+ | 5+ |
| Covered for Life | 10+ | 7+ | |
| Cats | 12-month | 8+ | |
| Covered for Life | 10+ | ||
| Rabbits | Covered for Life | 7+ | |
Getting a Petplan Insurance Quote
Before you commit to a Petplan policy for your dog or cat, you may want to read our in-depth Petplan review to help you decide if their plans are right for you and your pet. Learn about how features and prices compare to the competition. If you're ready to proceed with a quote, click below.
Petplan Quotes
If you're interested in obtaining prices from a variety of pet insurers, you can click below to get quotes below.
Compare Cheap Pet Insurance
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Petplan Policy Wording
Painful as it might sound, it's always a good idea to read through the policy wording before you buy any insurance policy. Here are links to the policy wording for Petplan's lifetime and time limited plans, for your convenience.
Petplan Phone Number
If you have any remaining questions, you can call Petplan at 0333 242 8058. We've always found their call service personnel to be knowledgeable, friendly and helpful.