Halifax Home Insurance Review: Can You Take Advantage of the Discounts?

Halifax Home Insurance Review: Can You Take Advantage of the Discounts?

Good for

  • Paying lower premiums
  • Getting new-for-old cover
  • Higher Home Emergency call out reimbursement (£1,000)
  • Money towards boiler replacement with Home Emergency cover

Bad for

  • Those wanting an all-inclusive premium plan

Editor's Rating


The guidance on this site is based on our own analysis and is meant to help you identify options and narrow down your choices. We do not advise or tell you which product to buy; undertake your own due diligence before entering into any agreement. Read our full disclosure here.

Cheap Home Insurance in Your Area

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In This Review

Halifax Home Insurance Review: What You Need to Know

Halifax home insurance offers solid cover for your buildings and contents, with the option to add extras like Home Emergency, Legal Expenses, Pedal Cycle, Student and Accidental Damage. Their top-tier Ultimate plan include Accidental Damage and Outbuildings, plus higher cover levels compared to the basic Home Insurance plan. Prices are competitive, especially when those new to Halifax home insurance can take advantage of the £50 discount on new policies.

While many insurance plans will cover bicycles at home through regular contents cover, with Halifax you'll need to buy extra Pedal Cycle cover to protect your bikes both at home and away from home.

Those with children away at university can get cover through optional Students cover. The student's contents will be covered when temporarily removed from your home for up to three calendar months in the British Isles, for loss or damage including accidental damage so long as force or violence was used to gain access.

Trees, shrubs and plants are not covered through standard contents cover, but you can get cover for loss of or damage to them due to fire, explosion, malicious damage or vandalism, impact by a falling tree or branch, or theft/attempted theft through optional Outbuildings cover.

Contents cover can be increased during the month of your religious festival to cover extra food and drink, plus one month before and after your wedding day or civil partnership ceremony (or a family member's).

Discounts: Subject to conditions, new customers can benefit from £50 cashback for combined buildings and contents policies that are held for at least 70 days (and for which the first premium has been paid). In lieu of the cashback, you can choose a different gift: NOW TV SKY Cinema Pass, Night Away or an Amazon Fire 7 Tablet.

Pairs and Sets? In the event that one piece of a matching set or suite is damaged and unable to be repaired or replaced, Halifax home insurance will cover the full cost of replacing undamaged items in the group. For instance, if one of two matching chairs is damaged, if an exact replica can't be found then they'll replace both chairs (damaged and undamaged) so that you still have a matching set.

Moving House? Halifax contents cover will reimburse for loss of or damage to your contents if the damage was caused by professional removal contractors for moves within the British Isles. In addition, cover is provided while your contents are held in temporary storage by the removals firm for up to 72 hours.

New for old? In the event of a valid claim, Halifax will replace items on a new-for-old basis.

Computers: PCs, laptops, iPad and tablets are covered if you select the appropriate amount of cover for High Risk Items when you're taking out a policy. If you don't specify High Risk Items, your computing equipment won't be covered. High risk cover is for items worth up to £3,000 each. Any computer equipment worth more than £3,000 would need to be covered with Halifax's Specified Items cover. You may want to also consider Personal Belongings cover to protect computing equipment away from home (e.g., to protect your laptop when you're travelling with it) and/or Accidental Damage cover for contents (however, Specified Items worth over £3,000 already include accidental damage protection).

Mobile phones are also considered High Risk Items, so be sure to count those towards the value you're insuring. At home, they can be covered under Contents cover and Accidental Damage for Contents cover. To protect them away from home, you'll need to add Personal Belongings cover.

Halifax Home Insurance Key Facts

  • Two home insurance options: Home Insurance (basic) and Home Insurance Ultimate (with more cover)
  • Home Insurance Plans: Up to £500,000 buildings cover and £75,000 contents cover (can increase to £1,000,000 buildings and £100,000 contents for an extra premium)
  • Home Insurance Ultimate Plans: Unlimited buildings and contents cover; includes Accidental Damage and Outbuildings (for both buildings and contents)
  • Optional Extras include: Accidental Damage (optional for basic plan as already included in Ultimate), Legal Expenses, Pedal Cycle, Personal Belongings outside of the home, Student cover and Home Emergency Cover

Halifax Home Insurance Price Comparison

According to our sample quotes, we found that basic Halifax Home Insurance plans run roughly 10% to 25% cheaper than the average cost of a combined buildings and contents policy with around £75,000 of contents cover (and typical buildings cover of at least £1,000,000)—this is WITHOUT the £50 discount you can get in the first year.

Adding Accidental Damage and £5k of Personal Possessions cover onto Halifax's basic plan, you'd still pay less than average for a combined home insurance policy.

Halifax's Home Insurance Ultimate Plan is not really a "premium" plan in the sense that it doesn't include as standard many features that you'll find on some top-tier plans—but you can add these for an extra charge. Without any added features, Halifax Ultimate plans are around market average prices.

We gathered pricing data from the Halifax website to give you an indication of how their home insurance quotes compare to others in the market. For this exercise, we quoted for a 30-year-old policyholder living in a mortgaged, 2-bedroom property in London, who had made no claims in the past few years. Insurance quotes can vary significantly from day to day and according to individual details, so please use this data for educational purposes only as your quotes may reflect a large degree of variation. Additionally, insurance policies across different companies can be difficult to compare directly, as they can vary in terms of excess, cover amounts, etc.

chart comparing admiral home insurance premiums costs to market averages
Here's how LV= home insurance prices compare to market average premiums

Halifax gives the option to choose a voluntary excess from £100 (or £50 on Ultimate plans) up to £1,000. A policy with a higher excess will have a lower premium, as you can see in the table above, because you're committing to pay more towards any valid claims. While a lower premium is certainly enticing, before signing up for a policy with a higher excess be sure you'd be equipped to pay the excess in the event of a valid claim. Plus, we personally don't think it's worth potentially paying a much higher excess (hundreds of pounds more) to save £10 or £20 in annual premium.

Halifax Home (Buildings and Contents) Insurance Add-On Costs

Here are estimated costs of add-on extras for a mortgaged, owner-occupied, 2-bed property in London when you buy an Halifax buildings & contents home insurance policy. While prices depend on a number of factors and may be different for your profile, it can be useful to get a general idea of rough costs for these optional features when you're deciding what cover to buy. Home Emergency and Legal are the same price regardless of plan.

Estimated Costs of ExtrasHome InsuranceHome Insurance Utimate
Accidental Damage - Buildings£5.16Included
Accidental Damage - Contents£8.46Included
Home Emergency Cover£39.60£39.60
Personal Possessions Away From Home (£2k)£27.59£48.47
Personal Possessions Away From Home (£5k)£34.90£60.96
Personal Possessions Away From Home (£10k)£40.73£70.95
Pedal Cycle (up to £500 per bike)£17.73£25.35
Pedal Cycle (up to £1,000 per bike)£31.19£44.15
chart showing approximate cost of home insurance add ons for Halifax home insurance
How much will you pay for home insurance extras?

Halifax Home Cover: Features

Halifax sells two tiers of home insurance: "Home Insurance" is their basic plan and "Home Insurance Ultimate" includes higher cover limits plus a number of extras like Outbuildings Cover, Buildings Accidental Damage Cover and Contents Accidental Damage Cover. These extras can be added to their basic plan for an added cost, as well. In addition, both plans can be further enhanced by adding features like Personal Belongings Away From The Home, Students' Contents Away From Home, Pedal Cycle, Home Emergency and Legal Expense cover.

Below is a high level summary of each type of optional cover. Limits for each section can be found below in the Policies section. For more complete details like full exclusions, please see the policy documents.

Halifax Home Insurance FeaturesNotes
Personal Belongings (Away From Home)
  • Details
    • Cover for theft, accidental loss of or accidental damage to personal belongings like mobile phones, wallets, tablets, cameras and jewellery when you're away from home
    • Covers anywhere including outside of the British Isles for up to 60 days in a row
    • Items up to £3,000 each (items above £3,000 can be insured as Specified Items)
    • Total Personal Possessions cover between £500 and £25,000, as decided by you
  • Notable Exclusions
    • Bicycles (need Pedal Cycle cover)
    • Belongings in student residence (need Student cover)
    • Theft from vehicles unless item was hidden from view in a locked boot, luggage or glove compartment and force or violence was used to gain access
Accidental Damage
  • Details
    • Accidental Damage Cover for Buildings to cover incidents like smashing a window or cracking a bathroom sink
    • Accidental Damage Cover for Contents to cover incidents like spilled wine on a sofa
  • Notable Exclusions
    • No cover when home is unoccupied (for up to 30 days or 60 days, depending on your policy) or (for contents) if it is lent, let or sublet
  • Cover by Plan
    • Home Insurance OPTIONAL EXTRA
    • Home Insurance Ultimate INCLUDED
Home Emergency Cover
  • Details
    • Cover to temporarily repair home emergencies related to electrics, plumbing, drainage, heating, roofing and security
    • Up to £1,000 per call out including labour and parts
    • If the technician deems your boiler beyond economic repair Halifax will contribute up to £500 towards the cost of a new boiler
  • Notable Exclusions
    • Heating system must have been serviced in past 24 months
    • Work arising from hard water deposits
    • Domestic appliances
    • Flat roofs and gutters
Outbuildings and In-The-Open Cover
  • Details
    • OPTIONAL EXTRA for buildings and/or contents
    • Cover to contents in outbuildings and in the open (e.g., in your garden, driveway, balcony, patio or other outside areas within the boundaries of your home)
  • Notable Exclusions
    • Damage to hedges, fences and gates due to storm
    • Bicycles, caravans, trailers, boats, windsurfers, mobility scooters, etc.
Legal Expenses
  • Details
    • Covers personal injury, contract disputes, employment disputes, clinical negligence, tax protection and property protection
    • Cover for lost salary or wages due to jury service
    • Up to £100 per hour for legal expenses or £50,000 in total for any one event
Bicycle Cover (Away From Home)
  • Details
    • Protection against loss of or damage to bicycles and their accessories
    • Cover while at home or away from home, including outside of the British Isles for up to 60 days in a row
  • Notable Exclusions
    • Bicycles only covered for theft in a public place if securely locked to permanently fixed structure
Students' Contents Away From Home
  • Details
    • Protection against loss of or damage to contents in university halls of residence or rented student accommodation in the British Isles whilst when in full time further or higher education
  • Notable Exclusions
    • Theft or attempted theft only covered if there is force or violence used to gain access
    • No cover when the residence is unoccupied for 30 or 60 days, depending on policy
  • Details
  • If you have made a successful claim for an item that forms part of a set (e.g., uniform nature, colour or design) then Halifax will pay for the cost of replacing or changing any undamaged items in the set when a replacement or reasonable match for the lost/damaged item cannot be sourced.

Halifax Home Insurance Notable Exclusions

Halifax home insurance exclusions include (but are not limited to) storm damage to fences and gates, loss or damage if you've been away for either 30 or 60 days or more (depending on your policy), frost, damp or rot damage, computer viruses, coastal or river erosion, mechanical or electrical faults, etc.

You may want to keep these exclusions in mind if you go with Halifax or as you're comparing different home insurance plans. Clearly, we've only mentioned a few exclusions here. To find others that may be more relevant to you, it's always a good idea to read through the full list of exclusions in the policy documents.

  • 1. No cover for storm damage to fences, hedges, gates or any contents left in the garden.
  • 2. Cover to contents when you are moving home is covered only if you use a professional removal firm.
  • 3. If you have Student cover, theft or attempted theft from housing while attending full time education is excluded, unless forcible and violent means are used to gain entry or exit.
  • 4. If you have Pedal Cycle cover, theft of unattended bicycles is excluded unless locked to a permanent object.
  • 5. If you have Personal Belongings cover (i.e., away from home cover), theft from a vehicle is only included if the items were hidden from view in a locked boot, glove or luggage compartment and force or violence was used to gain access—note, as far as we can tell the policy documents do not specify an inner "theft from vehicle" limit (we frequently see a £1k or £2k limit from many other insurers).
  • 6. Those who leave their homes unoccupied for more than 30 or 60 days at a time (as chosen by you when you take out a policy) won't have cover for malicious damage or vandalism, escape of or freezing of water/oil from any domestic appliance or fixed domestic water/oil installation, theft or attempted theft, trace and access, etc.

Halifax Buildings & Contents Insurance: What's Covered?

Halifax home insurance protects against calamities such as fire, flood, storm, theft, escape of water, subsidence (depending on cause) and other similar causes.

Cover benefitsHalifax Home InsuranceHalifax Home Insurance Ultimate

Buildings Private Residence Cover

Up to £500,000 (can increase)Unlimited
Outbuildings CoverOptionalIncluded as standard
Buildings Accidental Damage CoverOptionalIncluded as standard
Contents CoverUp to £75,000 is standard (can adjust up to £100,000Unlimited
Contents In Outbuildings And In The OpenOptional (up to £5,000)Up to £10,000
High Risk Items CoverOptional (£2,500 up to £50,000)Optional (£2,500 up to £50,000)
Contents Accidental Damage CoverOptionalIncluded as standard
Personal Belongings Away From The HomeOptional (£500 up to £25,000)Optional (£500 up to £25,000)
Specified ItemsOptionalOptional
Students' Contents Away From Home CoverOptionalOptional
Pedal Cycle CoverOptionalOptional
Replacement of Sets CoverIncluded as standardIncluded as standard
Home Emergency CoverOptionalOptional

Other Useful Information